Asus Notebook X551M. No reset button.What's the make/model of your PC? Does your PC have a reset switch/button?
Asus Notebook X551M. No reset button.What's the make/model of your PC? Does your PC have a reset switch/button?
Yeah...laptops don't have a reset button. You might want to do a system restore and keep all your files. There seems to be plenty of upgraders doing that and seems to correct there issues.
All is well. I unplugged the unit and after some time it was able to shut down and then restart. An update was applied by Microsoft as soon as it was started and it seems to be working. Thank you to whomever suggested unplugging the laptop and running on battery. We'll see how it does today. Nothing like having it stay on and totally non-responsive.My Asus laptop running 8.1 will respond to a CD put in the drawer which I then close but only to make a few noises, then nothing. I closed the computer last night and it will not respond at all this evening... absolutely no response with the mouse, keyboard(ctrl+alt+delete), or power button. There is only a light gray monitor display. I can't even turn the thing off. The "on" light remain on.
If the laptop is not booting and there is no display, how can I possibly apply any of the foregoing fixes?
It won't turn off and it won't boot so I can do anything with it? There is nothing on it that can't be deleted.
Help, any suggestions?
Thanks.
I downloaded windows 10 yesterday and everything seemed to be working fine. However, every time I shut my computer, it's supposed to go into sleep mode from which a shake of the mouse will wake it. It is indeed going to sleep, but I can't wake it through any interaction with the mouse or keyboard. The power light is still on, indicating that the computer is sleeping, but I can't get it to wake up. I have had to hold the power button to turn it off and then on and I'm pretty sure that's terrible for my computer to not shut down properly. Everything was fine while I had windows 8.
Any help would be appreciated!!!
I downloaded windows 10 yesterday and everything seemed to be working fine. However, every time I shut my computer, it's supposed to go into sleep mode from which a shake of the mouse will wake it. It is indeed going to sleep, but I can't wake it through any interaction with the mouse or keyboard. The power light is still on, indicating that the computer is sleeping, but I can't get it to wake up. I have had to hold the power button to turn it off and then on and I'm pretty sure that's terrible for my computer to not shut down properly. Everything was fine while I had windows 8.
Any help would be appreciated!!!
Hello Gary and welcome to the forum.
If you press the power button briefly, does it resume?
Good Afternoon, ( at least it is here) I have found a cure to wake it up. I had to hold the power button down for about 10 sec. It turns the device off and when I press the button again, life springs forth. Thank you for your time, sorry to disrupt your day.Hello Gary and welcome to the forum.
If you press the power button briefly, does it resume?
Yes I found it out that that does not always work. What in the world can I do?Actually I was hoping that something short of a 10 second holding of the power button to fully hard reset the machine would help it resume from sleep.
Sometimes it works and sometimes it doesn't.
I may have the answer. Go Settings, System and then Power and Sleep, then Additional Power Settings. Will probably show Balanced, click on change plan settings. Assume we've all opted for computer never turning off the display and never going to sleep. Now click on Change Advanced Power Settings, click on Hard Disk. My computer had been set, by default, to turn the Hard Disk off after 20 minutes. Now changed it to 180 minutes
The fault is the sleep option fails and crashes your computer when woken up. You might discover the virus checker has also been disabled !
You computer's power-key [in the start menu] needs a popup menu with ' Hibernate' 'Shut Down' and 'Restart'.
1. Click starts > settings > system
2. Left side menu click > Power and Sleep.
3. Scroll down click > Additional Power Settings.
4. Left menu. For each of these Click > 'Choose what the power buttons do' and Click > 'Choose what closing the lid does'. Make these changes [battery and plugged in]:
When I press the power button ~ Hibernate.
When I press the sleep button ~ Turn Off the Display.
When I close the Lid ~ Sleep.
Now return to 3 above > Additional Power Settings and continue:
5. Look for 'Plan shown on the battery metre' and a highlighted circle. Yours could be 'Automatic balances or balances[recommended]. If your computer is highlighted [example DELL] use that option.
6. Adjacent your choice click 'Change Plan Setting'
7 On next screen click 'Change advanced power settings'
8. A new menu appears. Move down and click > Power Button & Lid
9. Go down the menu and make these changes [battery and plugged in];
Lid close .... change to 'Sleep' for both options.
Power Button ... change to 'Hibernate' for both options
Sleep Button ... change to 'Turn Off the display'.
Don't forget to OK before closing the process.
Power option key 'sleep' has now been removed and Hibernate installed.
Your computer should no longer crash to a black screen.
The start>power key now uses Hibernate, Shut Down or Restart.
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