system is windows 10 pro 64 bit - cannot access the exact version right now
so after having hard drives go bad in the past i took the precaution of using a 3rd party program ( Macrium Reflect 8 ) to take a complete image of my C-drive or so i thought - i had checked that it was backing up an image of my c drive operating system partitions regularly - and that image was 69GB - so all seemed well
however, when my PC went black screen and refused to boot ( i suspect the C drive which is a SSD has just died or bits of it containing necessary operating system files have gone bad as its a few years old)
when i came to use the backup image - in Macrium reflect that 69GB file was only recognized as a single 500MB support partition - the main windows partition was missing - as were the other expected partitions. not sure why that is but i have tried all ways to get it to recognize the image properly but it just seems confused as to whats in the file ( drive description does not match what macrium was set to backup)
now i i cannot seem to get into any kind of recovery mode - windows initially tries to start and then either goes to black screen with curser - or i am just getting a blue screen with a message that
windows failed to turn off properly and needs to be repaired -error code 0xc0000001
or
failed to start after multiple tries and needs to be repaired - same error code
F11 does not give me any recovery options
turning the machine on an off 3 times densest bring up any recovery / advanced options
there is a restore point thats about an month old that should work if i can get to it
whats the best way of going about this?
so after having hard drives go bad in the past i took the precaution of using a 3rd party program ( Macrium Reflect 8 ) to take a complete image of my C-drive or so i thought - i had checked that it was backing up an image of my c drive operating system partitions regularly - and that image was 69GB - so all seemed well
however, when my PC went black screen and refused to boot ( i suspect the C drive which is a SSD has just died or bits of it containing necessary operating system files have gone bad as its a few years old)
when i came to use the backup image - in Macrium reflect that 69GB file was only recognized as a single 500MB support partition - the main windows partition was missing - as were the other expected partitions. not sure why that is but i have tried all ways to get it to recognize the image properly but it just seems confused as to whats in the file ( drive description does not match what macrium was set to backup)
now i i cannot seem to get into any kind of recovery mode - windows initially tries to start and then either goes to black screen with curser - or i am just getting a blue screen with a message that
windows failed to turn off properly and needs to be repaired -error code 0xc0000001
or
failed to start after multiple tries and needs to be repaired - same error code
F11 does not give me any recovery options
turning the machine on an off 3 times densest bring up any recovery / advanced options
there is a restore point thats about an month old that should work if i can get to it
whats the best way of going about this?