Windows installer status not allows installation and change

Joined
Oct 30, 2018
Messages
4
Reaction score
1
Hello,

I'm using Window 10 Pro OS

With any .exe installation attempt I have this kind of messages:

O4PTn.png


Restart of computer does not helps, I hope changing of service status in Windows installer properties should help, but Stop button is not enabled and does not allows to do that:

tOD1P.png


Need your support

Any advice, guide or example would be very helpful
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,396
Reaction score
2,318
Maybe launch task manager and check the "Application" and "Processes" tabs for more than one instance of you .exe running
OR
More than one instance of Msiexec.exe
IF
Found right click and "End Process"
 
Joined
Oct 30, 2018
Messages
4
Reaction score
1
Maybe launch task manager and check the "Application" and "Processes" tabs for more than one instance of you .exe running
OR
More than one instance of Msiexec.exe
IF
Found right click and "End Process"


Hello,

So, I've followed this guide and will list you results:

Solution 1:

ZE8Bh.png


Solution 2

I don't have any of msiexec.exe, installer.exe or setup.exe in Task Manager Background processes or Windows Installer in Apps.

Solution 3

I don't have installer in HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > Installer in Registry Editor to follow step 4, here is a image:

PV2wW.png


Solution 4 is shown in my question, I can't press on Stop button or change with Startup type dropdown menu:

WGJ20.png


So I'm not able to install anything on Windows 10 OS:

l53Rn.png


I'm not sure what is a way to solve this problem, except of re-installation of Windows with whole setup and software =(
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,396
Reaction score
2,318
Just to try and further the diagnostic process, would you mind creating a new user account as a member of the local administrators group and test your ability to install an application using that account.
Try this
Go to
C:\Windows\System32
Find
Cmd.exe (if you are hiding extensions of known types it might simply say Cmd)
Right click it and choose run as administrator
At the admin command prompt type
net user JohnSmith /add
hit enter
then type
net localgroup administrators JohnSmith /add
hit enter
type
exit
hit enter
Restart and log in as JohnSmith

NOTE: Obviously it doesn't have to be "JohnSmith". Any Tom, Dick or Sally should work fine (dealers choice).
 
Joined
Oct 30, 2018
Messages
4
Reaction score
1
Just to try and further the diagnostic process, would you mind creating a new user account as a member of the local administrators group and test your ability to install an application using that account.
Try this
Go to
C:\Windows\System32
Find
Cmd.exe (if you are hiding extensions of known types it might simply say Cmd)
Right click it and choose run as administrator
At the admin command prompt type
net user JohnSmith /add
hit enter
then type
net localgroup administrators JohnSmith /add
hit enter
type
exit
hit enter
Restart and log in as JohnSmith

NOTE: Obviously it doesn't have to be "JohnSmith". Any Tom, Dick or Sally should work fine (dealers choice).




msiexec.exe was in Details section of Task manager, so I just did not realize to look there =S

Problem solved =)

Thank you for support
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top