Windows 10 will not load- stuck at preparing automatic repair which just has a spinning circle .

Joined
Oct 25, 2017
Messages
1
Reaction score
0
windows 10 on a new hp laptop will not load just spinning circle. Preparing automatic repair screen just has spinning circle and does not advance just stays spinning. Tried media creation tool on usb, just get windows logo and spinning circle. nothing works. cannot get to advanced options, or get media creation tool to work. Can anyone help ? Cannot re-install windows 10 because media creation tool only gives windows logo and spinning circle.
 
Joined
Aug 14, 2016
Messages
1
Reaction score
0
I has this happen a few days ago. I ended up resetting the bios by shorting the jumper. But you might want to try upluging all usb devices first.
 
Last edited:

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top