Windows 10 update ,now printer does not work

[redoak]

Many have same issue with printers after the June Microsoft update, printer works from phone but not computer ....our printer is a Brother MFC-495CW ....What fix is there -thank u

 

[BigFeet]

You could try temporarily uninstalling the update. Then run the show/hide update tool from microsoft to block it from reinstalling. I would advise only using this as a temporary fix, as you don't want to keep blocking the update if it's a security update.

https://support.microsoft.com/en-us...t-a-windows-update-from-reinstalling-in-windo

 

[davehc]

I am having the same problem for the past two days. A very similar Printer. Investigation shows it has set itslf up as an external (D All attempts to remove it and reinstall have, so far, failed. If I get a solution, I will post back, but, I am heading towards a fresh install and starting over!

45 minutes later:
Ok. Reinstall. All sorted now.

 

[Wolfie]

Hi,

have you both tried updating the drivers for your devices?.

Downloads | MFC-495CW | United States | Brother

support.brother.com

Dave, what model do you have?.

I assume you both have but I have to ask as I had a problem a while back with my HP printer and there were indeed new drivers for it.

 

[davehc]

Well, I have enough knowledge to try every trick in the book, including installing the latest drivers from the Brother site - All failed. I even used the Brotherl uninstaller, which allegedly uninstalls every trace of a previous attempt. As soon as I restarted, that darned fault was back with my printer thinking it was an external hard drive.
The clean install of the OS did the trick (So far!)

 

[Michael64]

I don't have a brother printer. But I have been using Epson L-380 (3 in 1). During a few months, I see two red lights on the right screen. I opened the printer to fix the issue but still no results.

 

[JustinC]

Uninstall the printer driver from your PC.
Then reinstall the updated drivers for your PC printer.
Once that is done, you would stop facing that issue.
I hope this helps!

 

[Bastet]

It’s a known bug with 1809, 1903, 1909 & 2004:
1809: https://support.microsoft.com/help/4567513/windows-10-update-kb4567513
1903 & 1909: https://support.microsoft.com/help/4567512/windows-10-update-kb4567512
2004: https://support.microsoft.com/en-gb/help/4567523/windows-10-update-kb4567523

 

[carolandrex]

how do I get the printer icon for my hp computer?

 

[Bighorn]

By default it should be in Settings, Devices or in the old Control Panel in Devices and Printers. If you've installed the HP software it will be in Start, HP section.