SOLVED Windows 10 Update Installation won't start

[Brian Ward]

I am trying to update to Windows 10 on a laptop currently running Windows 7. The problem is that the initial "10 second" prep has been showing "working on it" for over 4 hours. I have tried rebooting and starting the update again but it still doesn't get any further than the "working on it" screen.

 

[Trouble]

Hello Brian and welcome to the forum.
The title of your thread.....

Windows 10 Update Installation won't start

AND
You say that, like it's a bad thing....
Have you been reading this and other forums, as well as Microsoft's own Community Forum on Windows 10
http://answers.microsoft.com/en-us/...postedBefore=&threadType=all&tm=1438535390510

Personally.... I think I might take that as an omen and hold off a while.
It's up to you of course and there are resources to force the matter.
You can download the installation media and perform the in place upgrade from that.
http://www.microsoft.com/en-us/software-download/windows10
OR
http://www.microsoft.com/en-us/software-download/techbench

Please.... before you proceed, take every measure to insure that your critical data is safe. I recommend a disk image.
https://www.windows10forums.com/threads/please-for-your-own-peace-of-mind.794/