My laptop froze whilst using it so I ended turning it off holding the power button down. Turning it back on out it in a repair loop which eventually takes me to the automatic repair screen.
I've tried restarting it countless times but it keeps repeating the same process. I've tried to reset the laptop using both the 'keep my files' and 'remove everything' option but it comes up with an error. I also can't system restore because it comes up with an other error saying 'no restore points were found'.
The laptop came with Windows 10 already pre-installed on it and I don't believe I made a usb recovery drive.
I'm unsure where to go from here any help with be appreciated, thanks.
I've tried restarting it countless times but it keeps repeating the same process. I've tried to reset the laptop using both the 'keep my files' and 'remove everything' option but it comes up with an error. I also can't system restore because it comes up with an other error saying 'no restore points were found'.
The laptop came with Windows 10 already pre-installed on it and I don't believe I made a usb recovery drive.
I'm unsure where to go from here any help with be appreciated, thanks.