Windows 10 store shutsdown after clicking on any app

[Romulo Romero]

Hello all,

I have been having this issue(described in the thread title) since last week. Everytime I open the windows store and click on any app displayed in the first page or if I search it and then click on an app The windows store simply shutdown...

I have tried so many different things that I don't even know what else to try. I have already run sfc /scannow ..Dism restore health commands.. reinstalling all windows store apps through powershell and a few more things...

what should I do next? I don't want to reinstall windows 10 again.. and by the way, I created a new account and it still doesn't work..

This is what I found in the windows administrative logs :


Faulting application name: WinStore.Mobile.exe, version: 2015.8.12.1, time stamp: 0x55cb2db2

Faulting module name: twinapi.appcore.dll, version: 10.0.10240.16397, time stamp: 0x55af1390

Exception code: 0xc000027b

Fault offset: 0x000000000006687f

Faulting process id: 0xafc

Faulting application start time: 0x01d0ded36928947c

Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.8.12.0_x64__8wekyb3d8bbwe\WinStore.Mobile.exe

Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll

Report Id: 265c83e3-2a47-4277-ade5-b20b52adc112

Faulting package full name: Microsoft.WindowsStore_2015.8.12.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App


Any help is greatly appreciated!
Thanks in advance,
RR

 

[Trouble]

Everytime I open the windows store and click on any app displayed in the first page or if I search it and then click on an app The windows store simply shutdown...

Have you tried opening the Windows Store and clicking on your account (top right) and then selected Downloads and the select the Check for Updates button?

 

[Romulo Romero]

Thanks guys and I am sorry for the delayed response...I have already fixed it a little while ago.. the issue had to do with date and time settings, which my eyes amazingly couldn't catch the issue even being aware of it.. anyways, its fixed now and thanks for posting on my thread.
-RR

 

[Trouble]

Glad to hear that you managed to resolve it.
Nice catch and thanks for posting back and updating your thread with that information.

 

[iemind]

Hello all,
I had the same problem about Windows 10 store, as you mentioned in this page:
https://www.windows10forums.com/threads/windows-10-store-shutsdown-after-clicking-on-any-app.2870/
Can I ask you Rumelo for sharing your solution of this issue? I didn't find anything wrong about my date & time settings.
thanks in advance,