Windows 10 was downloaded through update ok but took many hours to load into my pc. Unfortunately it now loads fully for a couple of minutes and then the screen goes black but I still have the curser which I can move around but there is nothing else showing on the screen. I managed after a few tries to enter settings and eventually troubleshooting and decided to abort and return to previous build (windows 7). My screen now shows "GO BACK TO THE PREVIOUS BUILD -we ran into a problem and won't be able to take you back to the previous build. Try resetting your current build instead"
Is there any way that I can resolve these problems without losing any of my personal data?
Is there any way that I can resolve these problems without losing any of my personal data?