Windows 10 And Silhouette Studio Designer Plus

[franky rasschaert]

Hello, I work with silhouette designer plus with windows 10, when i want to use pixscan ik get the error:

1912978 : *******************************************************************************
Application:Silhouette Studio Designer Edition Plus
Version:3.8.118ssae
zondag 11 december 2016:15:02:47
*******************************************************************************
OS: 6.2.9200

ExecutableFile=Silhouette Studio.exe


ScreenCount=1
a=4211902
Screen(0):l,t,w,h,d=0,0,1536,864,32
1913039 : Done folder.mgr.Resources
1913133 : Done folder.mgr.AppData
1913232 : Done folder.mgr.Preferences
1952327 : Done folder.mgr.Temp
1955222 : Done Folder.IntegrityCheck
1961717 : Done License
1963592 : Done Register
1963620 : Done AutoUpdateCheck
1977230 : a=4211902
1977248 : Done play
5378184 : wglGetProcAddress:GetLastError=6
5405902 : wglGetProcAddress:GetLastError=6
17482329 : put took1877.757
17485199 : put took1120.743
17486802 : put took887.1519
17487917 : put took757.0144
17489020 : put took748.8038
17490144 : put took778.7724
17491117 : put took614.9716
17492011 : put took747.1617
17682583 : OnlineStore_integrated.load '687474703A2F2F7777772E73696C686F756574746564657369676E73746F72652E636F6D3F6C616E673D6E6C26736F6674776172653D535341452676657273696F6E3D332E382E313138'
17713127 : OnlineStore_integrated.load FolderItem 433A5C50726F6772616D2046696C65732028783836295C53696C686F756574746520416D65726963615C53696C686F75657474652053747564696F5C5265736F75726365735C5265736F75726365735C535045435F53535C77656C636F6D655C6E6C5C696E6465782E68746D6C
17862321 : document complete
17862328 : div=
19035353 : command : ensure_-1
19175123 : put took4663.603
30812234 : command : photoscan_browse
36897026 : An unhandled exception occured.
36897197 : Exception type='NilObjectException'
36897203 : Exception message='' 0
36897206 : Stack:
36897208 : sc_pixscan_calibration.load_calibration_test_card%%o<sc_pixscan_calibration>s
36897211 : sc_pixscan_calibration.Event_event_occured%b%o<sc_pixscan_calibration>o<Dictionary>
36897213 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897216 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897218 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897220 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897222 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897224 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897226 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897228 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897230 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897233 : sc_tools_button.Event_MouseUp%%o<sc_tools_button>f4f4
36897235 : sc_canvas.xMouseUp%%o<sc_canvas>o<ge.Vec2>
36897237 : c_sc.Event_MouseUp%%o<c_sc>i4i4
36897239 : WndProcHelpers.WndProc%i4%i4i4i4i4
36897241 : Delegate.Invoke%%
36897243 : Application._CallFunctionWithExceptionHandling%%o<Application>p
36897247 : _Main
36897249 : % main
38877906 : put took1356.386
38878748 : put took695.0246
38879642 : put took764.4039
38880479 : put took593.2136
38881282 : put took609.2242
41120219 : command : ensure_-1
54544938 : greymap_construct took 43326.76
54947350 : mkbitmap_process took 402382.3
64867456 : command : pixscan.calibration.letter
66014070 : command : pixscan.calibration.a4
91349504 : command : photoscan_browse
100470509 : An unhandled exception occured.
100470537 : Exception type='NilObjectException'
100470543 : Exception message='' 0
100470546 : Stack:
100470549 : sc_panel_photoscan.poll_sub%%o<sc_panel_photoscan>
100470553 : sc_canvas.poll%%o<sc_canvas>
100470555 : sc_canvas.poll%%o<sc_canvas>
100470557 : sc_canvas.poll%%o<sc_canvas>
100470559 : c_sc.poll%%o<c_sc>
100470562 : ccGen.ccGen.poll%%o<ccGen.ccGen>
100470564 : wMain.wMain.poll%%o<wMain.wMain>
100470566 : Studio_Main.Poll
100470569 : Delegate.Invoke%%
100470571 : misc.util.callbackTimer.Event_Action%%o<misc.util.callbackTimer>
100470573 : Delegate.Invoke%%
100470575 : Application._CallFunctionWithExceptionHandling%%o<Application>p
100470578 : _Main
100470580 : % main
100515822 : put took2767.372
100516719 : put took658.4876
100517524 : put took636.7296






1912978 : *******************************************************************************
Application:Silhouette Studio Designer Edition Plus
Version:3.8.118ssae
zondag 11 december 2016:15:02:47
*******************************************************************************
OS: 6.2.9200

ExecutableFile=Silhouette Studio.exe


ScreenCount=1
a=4211902
Screen(0):l,t,w,h,d=0,0,1536,864,32
1913039 : Done folder.mgr.Resources
1913133 : Done folder.mgr.AppData
1913232 : Done folder.mgr.Preferences
1952327 : Done folder.mgr.Temp
1955222 : Done Folder.IntegrityCheck
1961717 : Done License
1963592 : Done Register
1963620 : Done AutoUpdateCheck
1977230 : a=4211902
1977248 : Done play
5378184 : wglGetProcAddress:GetLastError=6
5405902 : wglGetProcAddress:GetLastError=6
17482329 : put took1877.757
17485199 : put took1120.743
17486802 : put took887.1519
17487917 : put took757.0144
17489020 : put took748.8038
17490144 : put took778.7724
17491117 : put took614.9716
17492011 : put took747.1617
17682583 : OnlineStore_integrated.load '687474703A2F2F7777772E73696C686F756574746564657369676E73746F72652E636F6D3F6C616E673D6E6C26736F6674776172653D535341452676657273696F6E3D332E382E313138'
17713127 : OnlineStore_integrated.load FolderItem 433A5C50726F6772616D2046696C65732028783836295C53696C686F756574746520416D65726963615C53696C686F75657474652053747564696F5C5265736F75726365735C5265736F75726365735C535045435F53535C77656C636F6D655C6E6C5C696E6465782E68746D6C
17862321 : document complete
17862328 : div=
19035353 : command : ensure_-1
19175123 : put took4663.603
30812234 : command : photoscan_browse
36897026 : An unhandled exception occured.
36897197 : Exception type='NilObjectException'
36897203 : Exception message='' 0
36897206 : Stack:
36897208 : sc_pixscan_calibration.load_calibration_test_card%%o<sc_pixscan_calibration>s
36897211 : sc_pixscan_calibration.Event_event_occured%b%o<sc_pixscan_calibration>o<Dictionary>
36897213 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897216 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897218 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897220 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897222 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897224 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897226 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897228 : sc_canvas.parent_do_event%%o<sc_canvas>o<Dictionary>
36897230 : sc_canvas.do_event%%o<sc_canvas>o<Dictionary>
36897233 : sc_tools_button.Event_MouseUp%%o<sc_tools_button>f4f4
36897235 : sc_canvas.xMouseUp%%o<sc_canvas>o<ge.Vec2>
36897237 : c_sc.Event_MouseUp%%o<c_sc>i4i4
36897239 : WndProcHelpers.WndProc%i4%i4i4i4i4
36897241 : Delegate.Invoke%%
36897243 : Application._CallFunctionWithExceptionHandling%%o<Application>p
36897247 : _Main
36897249 : % main
38877906 : put took1356.386
38878748 : put took695.0246
38879642 : put took764.4039
38880479 : put took593.2136
38881282 : put took609.2242
41120219 : command : ensure_-1
54544938 : greymap_construct took 43326.76
54947350 : mkbitmap_process took 402382.3
64867456 : command : pixscan.calibration.letter
66014070 : command : pixscan.calibration.a4
91349504 : command : photoscan_browse
100470509 : An unhandled exception occured.
100470537 : Exception type='NilObjectException'
100470543 : Exception message='' 0
100470546 : Stack:
100470549 : sc_panel_photoscan.poll_sub%%o<sc_panel_photoscan>
100470553 : sc_canvas.poll%%o<sc_canvas>
100470555 : sc_canvas.poll%%o<sc_canvas>
100470557 : sc_canvas.poll%%o<sc_canvas>
100470559 : c_sc.poll%%o<c_sc>
100470562 : ccGen.ccGen.poll%%o<ccGen.ccGen>
100470564 : wMain.wMain.poll%%o<wMain.wMain>
100470566 : Studio_Main.Poll
100470569 : Delegate.Invoke%%
100470571 : misc.util.callbackTimer.Event_Action%%o<misc.util.callbackTimer>
100470573 : Delegate.Invoke%%
100470575 : Application._CallFunctionWithExceptionHandling%%o<Application>p
100470578 : _Main
100470580 : % main
100515822 : put took2767.372
100516719 : put took658.4876
100517524 : put took636.7296

 

[Tim Locke]

First. What version of Windows 10 do you have ( Winver) and what cpu do you have and how much memory.
Second. Have you checked the Silhouette designer site for possible patches and updates.,

The error data you show might be of use to the people at Silhouette. Have you sent it to them ?

 

[franky rasschaert]

First. What version of Windows 10 do you have ( Winver) and what cpu do you have and how much memory.
Second. Have you checked the Silhouette designer site for possible patches and updates.,

The error data you show might be of use to the people at Silhouette. Have you sent it to them ?

I

 

[franky rasschaert]

I send iT to them.... bout thee haven't answered yet