Win10 won't install on Samsung R580 running Win7 64bit

[Craig Nichols]

Hi, I don't know if anyone can help or not. Windows 10 downloaded to my laptop, and stated that it's ready for installation, etc.
As I reboot my laptop, it just goes back into Windows 7. I can't seem to figure out why either. I also tried downloading the stand alone installer with no success either. It will just say installation failed.

Is there any suggestions I can try? I really don't want to do a clean install. I would really appreciate any help.

Thanks,
Craig

 

[reader45]

When you have tried different ways ie via update and via iso what are the exact error messages you are getting ?

 

[Craig Nichols]

When you have tried different ways ie via update and via iso what are the exact error messages you are getting ?

Hi, via update it prompts me to restart, and then hoping for it to start installing Windows 10. It doesn't do that, and just goes back into Windows 7 like normal. If I try the standalone installer, it will just say Installation Failed. Doesn't really give anymore error messages. It's really strange. Any ideas?

 

[Trouble]

Hello Craig and welcome to the forum.
It's possible that your Windows 7 machine is not Windows 10 compatible.
Computers must support minimally NX, or later to be able to install Windows 10 on them.
http://windows.microsoft.com/en-us/windows-8/what-is-pae-nx-sse2
You may want to run something like CPUz and see if that provides any information as to your BIOS's capabilities.
Additionally you may want to go directly to the Samsung support site http://www.samsung.com/us/support/downloads
And check to make sure you have the latest BIOS, Chipset and other drivers available, installed and up to date.

 

[Craig Nichols]

Hello Craig and welcome to the forum.
It's possible that your Windows 7 machine is not Windows 10 compatible.
Computers must support minimally NX, or later to be able to install Windows 10 on them.
http://windows.microsoft.com/en-us/windows-8/what-is-pae-nx-sse2
You may want to run something like CPUz and see if that provides any information as to your BIOS's capabilities.
Additionally you may want to go directly to the Samsung support site http://www.samsung.com/us/support/downloads
And check to make sure you have the latest BIOS, Chipset and other drivers available, installed and up to date.

Thanks, I'll give that a go.