After having lived with win10 for a month now, today I get the rude awakening. I was away for several days and booted up my pc this morning. I knew things weren't right when my screensaver was gone, replaced by the original one from the pc manufacturer. Upon further digging, I uncovered that each and every setting in the os and every single application was gone. For example, when I opened outlook, it looked like the first time it was being opened. It had no email accounts set up. Same with lightroom, it was asking for the serial number and to set up a new catalog. Every setting is gone after four years of having everything run as I would like. I tried restoring to a point prior to the update but it failed.
I chatted with useless ms support, best they could do was to suggest I hire a local tech.
Does anyone have any ideas? If I could get things restored to before the update I'd probably be fine, but I don't see any way to do that. I think I am past the thirty days of rolling back to win7, because when I go to settings-retore, I don't see a roll back option.
What a disaster....any suggestions would be much appreciated.
I chatted with useless ms support, best they could do was to suggest I hire a local tech.
Does anyone have any ideas? If I could get things restored to before the update I'd probably be fine, but I don't see any way to do that. I think I am past the thirty days of rolling back to win7, because when I go to settings-retore, I don't see a roll back option.
What a disaster....any suggestions would be much appreciated.