SOLVED Win 10 changed my WIFI network accesability!

[Donald Southward]

I upgraded to Win 10 with 2 computers and my WIFI network worked with my printers and even a third computer not at that time upgraded. Yesterday I upgraded the third computer to Win 10.

I noticed that the name shown for my WIFI network was changed on the computers after another update on the software. Now I cannot get to my printer on my WIFI networks!

I called forWin 10 support and aafter waiting 1 1/2 hours goot to talk to a live person who told me they would charge me for fixing the problem! I told him that I had not installed, changed anything and he said it must be in my computer and they wanted to charge me - they were not "forcing me" I asked to talk to a supervisor and he gave me a number to call that went to a OLD peoples health support number!

Is the answer to change operating systems?

 

[Trouble]

Is the answer to change operating systems?

I think the answer might be to, calm down, take a deep breath and try and diagnose the problem.

Is the printer issue the only networking problem you are currently experiencing and does it only involve one computer on your network?

Can all other network nodes see each other and ping each other by IP address as well as by NetBIOS names?

 

[Donald Southward]

I calmed down and went to my ISP for help. They signed on my computer and found that someone had changed my router setting for my network to another name!

They reset it back to the old name and password and nnow all computers can see my network and printers are now accessible. I have no idea how the WIFI network. name for the router was changed. Too bad Microsoft support only wanted to be paid for help and not even offering any possibilities of solutions. I never thought someone could get in to the router pasrtt the protection!

Problem is now solved!

 

[Trouble]

Excellent glad you were able to get it resolved.
Thanks for posting back and letting us know what you discovered.