- Joined
- Jul 22, 2015
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- 199
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First I want to say I don’t know where to post this problem. I might not even be in the correct forum. But I’ll try it and wait for any results.
I am having a major problem with my HP laptop computer. I will use a jigsaw puzzle site as an example, but this problem occurs with all types of web sites.
When I navigate to a site, there are selections to be made, such as picking out a desired puzzle to work. No problem doing this. The puzzle opens and I begin sorting the pieces. Out of nowhere the page rests itself back to the original site page. This is rather discouraging if I have worked through half the puzzle. This occurs at different times
I also have an HP All-in-One desktop computer. This problem of resetting does not happen on this desktop computer. Both computers are running Windows 10 operating system.
I have looked in many places but I can’t even find a similar problem, much less any kind of a suggestion for a solution.
If anyone has a suggestion, please post it. I have tried everything I know so am open to any help.
Thanks for reading
jrj
Just to add, this page reverted back to the forum start page and I had to start over.
I am having a major problem with my HP laptop computer. I will use a jigsaw puzzle site as an example, but this problem occurs with all types of web sites.
When I navigate to a site, there are selections to be made, such as picking out a desired puzzle to work. No problem doing this. The puzzle opens and I begin sorting the pieces. Out of nowhere the page rests itself back to the original site page. This is rather discouraging if I have worked through half the puzzle. This occurs at different times
I also have an HP All-in-One desktop computer. This problem of resetting does not happen on this desktop computer. Both computers are running Windows 10 operating system.
I have looked in many places but I can’t even find a similar problem, much less any kind of a suggestion for a solution.
If anyone has a suggestion, please post it. I have tried everything I know so am open to any help.
Thanks for reading
jrj
Just to add, this page reverted back to the forum start page and I had to start over.