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Hello everyone,
I have a Dell Inspiron 15z 5523 that I bought brand new back in '13. I updated it to W10 last year and everything went fine. First thing I did after the update was creating an image of the system in an USB drive.
I wanted to format the PC and have a fresh clean installation of W10. I plugged in the USB drive, ran the Dell recovery app, selected the desired option (full deletion and back to factory settings)...the system rebooted, only to show a black screen saying that I had problems with the Boot Configuration Data (see image attached).
After this, I rebooted the system manually, forcing it to start from the USB drive. The recovery app is launched and the reinstallation process stops at 2% with another error message (code 0x4001100200001005).
By default the systems starts with the UEFI mode, should I change it to Legacy Mode? Or is there any other setting of the BIOS I should try first?
Thanks in advance
I have a Dell Inspiron 15z 5523 that I bought brand new back in '13. I updated it to W10 last year and everything went fine. First thing I did after the update was creating an image of the system in an USB drive.
I wanted to format the PC and have a fresh clean installation of W10. I plugged in the USB drive, ran the Dell recovery app, selected the desired option (full deletion and back to factory settings)...the system rebooted, only to show a black screen saying that I had problems with the Boot Configuration Data (see image attached).
After this, I rebooted the system manually, forcing it to start from the USB drive. The recovery app is launched and the reinstallation process stops at 2% with another error message (code 0x4001100200001005).
By default the systems starts with the UEFI mode, should I change it to Legacy Mode? Or is there any other setting of the BIOS I should try first?
Thanks in advance