User Account Control Issue

D

dtaylor

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Apr 11, 2023
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I’m trying to install some software and the first thing it asked for was Admin permission. My wife and I are the only users and when I open the Users icon on the Windows menu, each of us has an account, plus an Administrator account. Opening my account, my account type is Admin and hers is standard user. The prompt page on the new software shows an account named ANNTAYLOR-PC-Administrator , which was probably set up by Office Depot when we bought the laptop. They set up a login and password for Admin, but this software only asks me for a password, and nothing I have works. I’m looking for a solution.
 
Bighorn

Bighorn

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Sep 26, 2017
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A couple of things, are you trying the install and are you logged in with Administrative Rights? Are you trying to install for only the logged in User or for All Users? Are you right-clicking the install file and choosing Run as Administrator? Are you installing from a downloaded file or a CD/DVD disc? What is the name of the program?
 

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