SOLVED USB device not recognized in Windows 10

[BarbaraAnn]

I have to restart my pc in order for my USB headset to be recognized, then it stops randomly afterward. It's not listed in device manager until I restart.

 

[garybear]

Hi I see your issue hasn't been addressed. Here's link from MS community that might help. It has several things you can try. Let us know how things go. https://support.microsoft.com/en-us...ognized-when-you-try-to-access-a-usb-external
PS There's lots of good information in that link. some thing should help your issue
Welcome to the forum!

 

[Wolfie]

Hi BarbaraAnn,

what make and model headset is it, it may help if we know that so we can look for a solution like newer drivers for the device!.

 

[BarbaraAnn]

Hi I see your issue hasn't been addressed. Here's link from MS community that might help. It has several things you can try. Let us know how things go. https://support.microsoft.com/en-us...ognized-when-you-try-to-access-a-usb-external
PS There's lots of good information in that link. some thing should help your issue
Welcome to the forum!

Thank you so much for you answer! My issue was resolved by disabling USB selective suspend setting. Such an easy fix that I had no idea to troubleshoot. You are my hero!