The setupdiag utility should have left a report that identified IIS as a problem.
We need to uncheck all the IIS boxes so as to disable all the components. If you do it now you will probably get an error on at least two. If you do get the error, you will probably need to rename or move the config folder out of its current folder.
Open a run box and type optionalfeatures.exe and let it work. It will open the Windows Features dialog so you can look at all the options for Internet Information Services. You should have 6 boxes checked, which need to be unchecked. If you can't uncheck them, go back and change the config folder in the inetsrv folder.
Another option is to start your system in safe mode and rename the inetsrv folder. The system should rebuild the folder and place additional files. If you use Safe Mode, make sure you know your password.
Either of these options should allow you to complete the upgrade. Since I did not actually have the problem, everything I know was told to me.
I did 1 and 2 happened.
Then I saw your latest message, so here it goes:
Matching Profile found: AdvancedInstallerGenericFailure - 4019550D-4CAA-45B0-A222-349C48E86F71
SetupDiag version: 1.6.0.0
System Information:
Machine Name = PEDROLEE-PC
Manufacturer = Dell Inc.
Model = OptiPlex 755
HostOSArchitecture = x64
FirmwareType = PCAT
BiosReleaseDate = 20111207000000.000000+000
BiosVendor = Phoenix ROM BIOS PLUS Version 1.10 A21
BiosVersion = A21
HostOSVersion = 10.0.17134
HostOSBuildString = 17134.1.amd64fre.rs4_release.180410-1804
TargetOSBuildString = 10.0.18362.264 (19h1_release_svc_prod3.190712-1544)
HostOSLanguageId =
HostOSEdition = Core
RegisteredAV = Avast Antivirus
FilterDrivers = FileInfo
UpgradeStartTime = 14-Aug-19 12:00:53 AM
UpgradeEndTime = 15-Sep-19 8:09:57 PM
UpgradeElapsedTime = 32.20:09:04
CV = qwQ7qFivqkKd058t
ReportId = 54F644E9-73BD-4700-B3AF-3620273620BA
Error: Found AdvancedInstaller Generic failure.
Last Phase: Pre SysPrep
Last Operation: Upgrade security
Executable: iissetup.exe
Exit Code: 13
Phase: 38
Mode: Install (first install)
Component: Microsoft-Windows-IIS-HttpProtocol, Culture=neutral, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64
Refer to "
https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.
Last Setup Phase:
Phase Name: Pre SysPrep
Phase Started: 15-Sep-19 7:15:38 PM
Phase Ended: 15-Sep-19 7:15:38 PM
Phase Time Delta: 00:00:00
Completed Successfully? True
Last Setup Operation:
Operation Name: Upgrade security
Operation Started: 15-Sep-19 7:14:58 PM
Operation Ended: 15-Sep-19 7:15:38 PM
Operation Time Delta: 0:00:00:40.0000000
Completed Successfully? True