Unable to update to Windows 10

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Nov 18, 2015
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Thank you for sending me news letters etc.
I have been unable to update to Windows 10, no matter how many times I have tried or how many " solutions" I have tried..
I get to 91%. The computer does not revert back to Windows 7, as stated, and the only way I could get my computer going again, was to restore using Acronis.
So thank you, but as I do not have Windows 10 on my computer, I wish to terminate my membership. Jo.
 

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