Unable to set sign-in PIN. "Something went wrong. Try again later"

[Philip Schulan]

In Settings -> Accounts -> Sign-in Options, I try to set a PIN. I click the Add button and get the message, "Something went wrong. Try again later." I've checked C:\Windows\ServiceProfiles\LocalService and I don't have any files there.

I think this is also causing the PlayerDVD app, which I bought from Windows Store, to refuse to run. It won't unlock the splash screen. Maybe unrelated, but I have a hunch if I could solve this problem, PlayerDVD would also run.

 

[Regedit32]

Hi Philip,

Welcome to the forum.

This error message usually occurs when your MS Account is not verified.

When logged into Desktop do the following:

• Left-click on Start
• Left-click on Settings
• Left-click on Accounts
• In left pane click Your email and accounts
• Check under Manage my Microsoft account in main window:
  
  If Verify is blue then click it.
  
  Now you ought to be able to set your pin
  
  Sample image of what I mean
  
  
  

Regards,

Regedit32

 

[Philip Schulan]

Thanks, Reg Edit. I tried that, I verified my account, but it still doesn't work. I get the same message.

 

[Regedit32]

After verifying account did you then click Sign-in options on left pane and set pin there? Or did you attempt to log out / or reboot computer to enter a pin at login screen?

 

[Philip Schulan]

Log out / Log in. Try to set pin from Sign-in Options still fails.

 

[Regedit32]

log in as Admin then and set it up for user.

If you need to create the built-in admin from elevated command prompt using the command:

net user administrator /active:yes