Unable to change credit card

[Jim geiser]

I use my Visa AARP credit card to pay for my MS stuff and I want to change it to a different card but settings will not cancel the visa card

 

[Garyw]

I use my Visa AARP credit card to pay for my MS stuff and I want to change it to a different card but settings will not cancel the visa card

Who are you dealing with? I think you need to provide more details.

 

[Jim geiser]

I am dealing with Microsoft. In their FAQ they say I might have Xobx that needs to handle it but that does not work.