THREAD STUCK IN DEVICE DRIVER error

[DatNewf19]

I just got a gaming pc yester Lenovo erazer to be exact and it had windows ten installed and I updated on the creators update and then I downloaded 2 games :asphalt 8 airborne and some modern combat fps but whe I was in the middle of playing both games the system shut down both times and restarted and the only information it gave really was to call windows help number and also it said 'THREAD STUCK IN DEVICE DRIVER'

 

[Wolfie]

Hi DatNewf19,

are the games compatible with W10?, right click the desktop icon and check the compatibility mode, try Windows 7 mode first!.

https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible

 

[BigFeet]

That's usually a graphics driver error. Make sure you have the latest driver. I believe nvidia has a Fall CU compatible driver, and AMD released a compatible driver yesterday.

 

[BigFeet]

Hi DatNewf19,

are the games compatible with W10?, right click the desktop icon and check the compatibility mode, try Windows 7 mode first!.

https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible

Asphalt 8 Airborne is in the Microsoft app store. It best be compatible.