I need to fix this laptop that my sibling uses for college but i don't know what to do i'm hopping to find some help here...
So we have a lenovo laptop running windows 10 its way too laggy when we turn it on it takes ages to load and i can barley open anything i can't even shut it down properly (its that laggy!) i dont know if its a virus because the anti virus keeps saying theres a threat but i can't delete it since its way too laggy and i can't open anything...
i finally decided ti try and factory reset it by going into recovery mode (thats what its called i think) i looked it up on youtube and it showed me how to do it (i had to press like a small paper clip into a small hole next to the power button) and it worked! the laptop went into that recovery mode so all i had to do was to press System recovery but it just keeps starting up normally it dosen't delete anything!
I'm so confused can anyone help me?
So we have a lenovo laptop running windows 10 its way too laggy when we turn it on it takes ages to load and i can barley open anything i can't even shut it down properly (its that laggy!) i dont know if its a virus because the anti virus keeps saying theres a threat but i can't delete it since its way too laggy and i can't open anything...
i finally decided ti try and factory reset it by going into recovery mode (thats what its called i think) i looked it up on youtube and it showed me how to do it (i had to press like a small paper clip into a small hole next to the power button) and it worked! the laptop went into that recovery mode so all i had to do was to press System recovery but it just keeps starting up normally it dosen't delete anything!
I'm so confused can anyone help me?