Some apps are flickering on my PC with Windows 10.

[COAT]

Hello,
Since two weeks I noticed on my computer that certain apps disappear immediately of the screen when I click on it to open it. These are the apps as calculator, Photos, Maps, weather forecast, Microsoft News which have this problem.
All the rest of the computer is working properly as Word, Excel, Gmail, calendar, even my printer. There are no special messages to warn something is not working properly inside my computer run by Windows 10!
Could you say to me which cause might be at the origin of these problems and the way to fix it if possible.

Best Regards
(excuse me for some mistakes in my message. English is not my mother tongue language.)

 

[Wolfie]

Hi Coat,

what version of Win 10 do you have?, if it is an older version, an upgrade may solve the problem(s) for you?

How to upgrade Windows 10 to the latest version

PLEASE TAKE NOTE THAT AN UPGRADE IS NOT AN UPDATE PER SE; SEE THE LINK CREATED BY @Regedit32 BELOW FOR MORE DETAILS ON UPDATING AFTER CURRENT CUMULATIVE UPDATE. https://www.windows10forums.com/threads/windows-updates-after-kb4016871-reminder.13030/ See also: the following links about updating...

www.windows10forums.com

What GPU do you have and what device is it (laptop or PC)?.

 

[COAT]

Hi Coat,

what version of Win 10 do you have?, if it is an older version, an upgrade may solve the problem(s) for you?

How to upgrade Windows 10 to the latest version

PLEASE TAKE NOTE THAT AN UPGRADE IS NOT AN UPDATE PER SE; SEE THE LINK CREATED BY @Regedit32 BELOW FOR MORE DETAILS ON UPDATING AFTER CURRENT CUMULATIVE UPDATE. https://www.windows10forums.com/threads/windows-updates-after-kb4016871-reminder.13030/ See also: the following links about updating...

www.windows10forums.com

What GPU do you have and what device is it (laptop or PC)?.

Hi Wolfie,
My computer is not a laptop. It is a PC with a box set on the floor, a screen and a keyboard on my desk.
The version of Windows 10 I have, is 2004; version du système 19041.329. These are the numbers I have found by searching in my computer. What do you mean by GPU? Certainly this is a term used in informatics. I did not find the translation in french.
Thank you for having responded very fast to my message.
Best Regards
COAT

 

[Wolfie]

Hi Coat,

GPU stands for "Graphical Processing Unit", basically your graphics card!. "Unité de traitement graphique", I hope that is right, haven't done French since school, 50 years ago!.

Anyway, what GPU do you have?, what CPU do you have and have you installed any "chipset drivers" for it?.

Au revoir mon ami et bonne chance.

 

[JustinC]

Update the BIOS and the drivers of your device.
Especially the GPU drivers.
Once the Bios is updated and all the drivers are updated and in place, your issue will be solved.

 

[COAT]

Update the BIOS and the drivers of your device.
Especially the GPU drivers.
Once the Bios is updated and all the drivers are updated and in place, your issue will be solved.

Hi JustinC
Thank you for responding me very fast.
I wanted to ask you, where is the BIOS on a PC? I can use a computer but I am not specialized in informatics. I don't know very well all the terms used in it. Generally where can I find the drivers on my PC?

Best Regards
René-Christian COAT

 

[Wolfie]

Hi Coat,

as soon as the computer boots, press the "Pause button" on your keyboard, you should be be able to read which button you need to press to enter BIOS, normally one of the following 3 buttons, F1, F2 or Del.

See also:

How to Enter the BIOS on a Windows Desktop or Laptop PC

Quickly access the BIOS or UEFI settings on Windows 10, 11, and 8Do you need to change your PC's boot order or reset your system clock? Once you learn how to access your PC's BIOS or UEFI, making changes to the configuration is quick and...

www.wikihow.com

If you tell us the make and model, we can look for a possible BIOS update should one be available.

You still haven't told us what GPU you have?.

 

[COAT]

Hi
I have perhaps found something which could help you to help me. I have found this reference: Intel(R) Core (TM) i3-4170 CPU@ 3.70 GHz 3.70 GHz. Ram installed: 6.00 Go
An other problem too; when I want to see a photograph by using the apps Photos, an error message appears with a number (-2147219196).

With Thanks.

 

[Wolfie]

Look at System Info in the computer, it will tell you the make of the model.

 

[COAT]

Hi Wolfie,
Today I followed advice to enter into the BIOS on my PC. I have found this reference; ''Version du BIOS: 0401
Do you think this number might be useful to fix the problems on my PC?

Best Regards
COAT

 

[Wolfie]

Hi Coat,

yes that is helpful, if you look at the make and model of your computer, you can check for a BIOS update on their website, a BIOS upgrade may well help your situation?.

 

[COAT]

Hi Wolfie,

Yesterday I tried to find a website on which I could find an update to fix these problems! But I did not find anything. In fact I don't really know where I could go on the internet to find these updates. Perhaps in a Microsoft website?

With Thanks.
René-Christian COAT

 

[Wolfie]

make and model of your computer

hi Coat,

if you tell us the make and model, we can help you look for a solution.

 

[COAT]

Hi Wolfie,

The make and model of my computer is: ASUS Desktop PC A_F_k31ADE Series. DESKTOP-EV7EJK0.
Regards.
COAT

 

[Wolfie]

ASUS Desktop PC A_F_k31ADE

Hi Coat,

check that the link below is your model and then check for any drivers and/or BIOS upgrade that will help you.

K31ADE - Support

www.asus.com

The manual can be downloaded here.

https://www.asus.com/Tower-PCs/K31ADE/HelpDesk_Manual/