Samsung S2 HDD Not Responding

[DAngeles]

Hi, I was helping my friend he has a Samsung S2 Hard Drive and he asked me if I could take a look. He told me when he connects the device it doesn't get recognized. When I connect the device onto my computer the blue light is flashing and I hear it kick on. On File It's on my Local Disk D// Drive but when I click it doesn't respond. I checked the Disk Management and nothing loads just a blank screen and when I disconnect it Location is not available. On Device Manager, the Device says it's working properly but I can't see the contents. Any idea to go from here? Thanks for the help

 

[Wolfie]

Hi,

is the device locked to another computer because it wasn't unmounted correctly?:

https://support.microsoft.com/en-us/help/4051300/windows-10-safely-remove-hardware

 

[DAngeles]

Hi,

is the device locked to another computer because it wasn't unmounted correctly?:

https://support.microsoft.com/en-us/help/4051300/windows-10-safely-remove-hardware

Hi Thank you I spoke with my friend and he said he always removed it correctly. Take that with a grain of salt of course lol. Any other guess? I'd like to get his pictures back without having to send it to a Recovery Specialist.

 

[Trouble]

He told me when he connects the device it doesn't get recognized. When I connect the device onto my computer the blue light is flashing and I hear it kick on. On File It's on my Local Disk D// Drive but when I click it doesn't respond. I checked the Disk Management and nothing loads just a blank screen

That's two instances where the drive has been connected to two different computers and both experience problems with the drive.

It could be the connecting cable.
It could be the crossover drive electronics that converts what is probably a small SATA drive over, to support a USB connection to the computer.
OR
It could be some physical damage or corruption to essentials sectors.

I'd like to get his pictures back without having to send it to a Recovery Specialist.

I've had some luck removing the actual drive from the enclosure.
Some are easy, some are not and cannot be done without physically damaging the enclosure and still others do not support it at all because of the way the crossover electronics are attached.

You'd probably want to do some serious research (specific manufacturer, model name and exact model number) before proceeding with anything like that.

 

[Wolfie]

Another suggestion, do you have a Live Linux version lying around?, if you do, boot the PC from that and then connect the drive and see if it mounts under Linux!.