Retrieving information from the Microsoft Store: all install apps are stuck

[WindowsSystemSince_1990]

I cannot install any apps from the Microsoft Store. I can only download installers but they all open up and will not get past the following message: Retrieving information from the Microsoft Store.
This happens to ALL apps. I have also opened the appropriate ports on my router to allow communication with the store.

 

[gonegirl_Amerpie]

You should try signing out your Microsoft Account then signing in again

 

[cheeseboxingLFG]

Are you using a third-party VPN or antivirus? Temporarily disable it and see if the issue persists.

 

[gonegirl_Amerpie]

Or if you are connecting via Wi-Fi, try a different network.