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- Aug 5, 2018
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I’ve been having a lot of trouble with my laptop because it is crappy. But a few months ago I tried to do a destructive recovery. Needless to say, it didn’t go very well.
I was trying to fix my computer because I had infested my computer with viruses on accident. When I say infested, I don’t mean I had a few viruses on there, I mean a malwarebytes scan had over 300 results; 107 of them being harmful.
It severely corrupted my recovery partition. I need help booting into the command prompt because when I boot it flashes by the boot options and when it tries to recover, it displays a message saying “The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer, and then restart the installation.”
When the ok button is clicked it restarts, and repeats this process.
Will someone please help me with this.
I was trying to fix my computer because I had infested my computer with viruses on accident. When I say infested, I don’t mean I had a few viruses on there, I mean a malwarebytes scan had over 300 results; 107 of them being harmful.
It severely corrupted my recovery partition. I need help booting into the command prompt because when I boot it flashes by the boot options and when it tries to recover, it displays a message saying “The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer, and then restart the installation.”
When the ok button is clicked it restarts, and repeats this process.
Will someone please help me with this.