SOLVED Recording levels down since Win10 install

[Phil66]

Hello everyone,
This is a strange one. I've just tried to record my guitar amp using a Shure SM57 and I can't even hit -18db in Reaper. I'm using a PreSonus TubePre V2
It was fine before I put Win 10 on, I was easily getting good levels. I'm hoping it's just something silly.
Any ideas?
Cheers folks

 

[Phil66]

Update:
Update:
I disconnected the GT-001 from the PC usb, I powered via mains and still no sound from the speakers nor if I plug into my amp so this is a unit fault as it is supposed to be used either as an interface or in front of an amp. Factory reset coming up.

Update:
So so so so sorry. I was being a numpty. When I installed Win10 I had to get underneath my desk to plug the Logitech wireless receiver into t proper USB port instead of my HUB, it wouldn't work during the setup process in the hub for some reason. I have just found out after a HUGE light bulb moment that I had pressed on the volume pedal and it was stopping the signal leaving the GT-001. It plugs into the back of the GT-001 so doesn't affect the input signal.

 

[Dan99]

Hello Phil, welcome to the forum. We all have the occasional "Numpty" moment. Thanks for sharing the solution to your problem. It is helpful as a reminder to us all to check everything at our end before blaming the operating system. And you gotta love those "Light bulb moments".