SOLVED Printer driver unavailable after Windows 10, 511 5086 upgrade

[Gary Lansford]

When I go to printer settings it list my HP J4580 Office jet all in one printer then underneath it says driver unavailable. Printer doesn't work and it did before the upgrade.

 

[Tim Locke]

I would go to device manager and if the printer is there then search for drivers. It may just find and re-install the old driver. Or You could remove the printer altogether and do a full install of it from HP's original media ( or uptodate full install media from their web site)

 

[Trouble]

This would seem to be the full featured software package for your printer http://support.hp.com/us-en/drivers...l-in-One-Printer-series/3645081/model/3645099
I found this helpful recently when I was having some trouble with my HP Office Jet 4500 Wireless printer, getting it up and running on Windows 10 Pro 64 bit.
http://support.hp.com/us-en/document/c03286146
Maybe give it a try and see if it helps.

 

[Tim Locke]

From my experience with W10 and HP printers IF you do a new install it helps to remove every vestige of the printer first. The printer itself and then go to'uninstall a program' and get rid of all the odd bits from HP like 'shop for supplies ' and so on. And of course reboot before re-installing!

 

[Gary Lansford]

I installed all the printer software and drivers from HP and windows 10 still says driver unavailable. If I uninstall the printer can I reinstall it from HP. I can't find a disc, if it had one, for this printer

 

[Gary Lansford]

Thanks Tim, a complete uninstall and re install worked. When I reinstalled it used the new software and drivers. Another windows 10 problem solved.