Popping and Crackling Sounds when notifications come

[Gray]

Dear all,
I am facing an annoying problem I think since I have update my laptop to Windows 10 version 2004.
I have the sound off, most of the time, and theres an crackling sound when a notification comes, (eg. email notification).
This only happens when my laptop is connected to external power.
Does anyone face a problem like this and have a solution?
Thanks

 

[Wolfie]

How to upgrade Windows 10 to the latest version

PLEASE TAKE NOTE THAT AN UPGRADE IS NOT AN UPDATE PER SE; SEE THE LINK CREATED BY @Regedit32 BELOW FOR MORE DETAILS ON UPDATING AFTER CURRENT CUMULATIVE UPDATE. https://www.windows10forums.com/threads/windows-updates-after-kb4016871-reminder.13030/ See also: the following links about updating...

www.windows10forums.com

Hi Gray,

try upgrading to version 2009!.

Please be aware that this page is directed toward the UK English version !.

 

[Gray]

Hi Wolfie.
I am already in version 2009 but the problems persists.

 

[Wolfie]

I have update my laptop to Windows 10 version 2004

Hi Gray,

you said ver. 2004?????.

Have you opened Control Panel > Device Manager and removed the hardware including it's drivers then rebooting and let the device re-install?. (Right click your sound device(s) and uninstall).

 

[Gray]

Hi Wolfie,
I said that this problem started after upgrading to version 2004. In the meanwhile I have already upgraded to version 2009 (20H2).
I have already uninstalled and reinstalled more than once and no solution.
I followed a lot of suggestions that I found in the web, one of those installing Microsoft High Definition Audio Device driver but the problem persists!!!

 

[bassfisher6522]

Dear all,
I am facing an annoying problem I think since I have update my laptop to Windows 10 version 2004.
I have the sound off, most of the time, and theres an crackling sound when a notification comes, (eg. email notification).
This only happens when my laptop is connected to external power.
Does anyone face a problem like this and have a solution?
Thanks

Have you checked your laptop mfg for driver updates and a BIOS update?

 

[Gray]

Have you checked your laptop mfg for driver updates and a BIOS update?

Yes, last Bios and Drivers.

 

[bassfisher6522]

Next thing to check would be the AC adapter. They can and do go bad. I would try a replacement. Depending on warranty status, you might be able to get a new one for free.

 

[Gray]

Thank you. I will find one certanly and be back for report.

 

[Gray]

Next thing to check would be the AC adapter. They can and do go bad. I would try a replacement. Depending on warranty status, you might be able to get a new one for free.

Tried with a new charger and got the noises!

 

[bassfisher6522]

Well, that just leaves the internal speakers or the cable that attaches the speakers to the mobo. Or the jack on the laptop where the AC adapter plugs into.....could be a short inside. In either case it will have to be broke down and looked at from the inside.

 

[Wolfie]

Another question, did you drop or hit the laptop at all?. Is it used in a moist area like a kitchen where moisture could get into the laptop and cause a short?.

 

[Gray]

No, I use it at the office and at home in the living room, since the covid lock down back im March. So I have to send it to a service shop.

 

[Wolfie]

please keep us posted as I have no further thoughts/suggestions at the moment!.

 

[Gray]

I just opened the laptop but I can´t see anything abnormal, so I have to send it to a service shop and I will be back here.
A few months ago after returning to the office I broke the plastic of RJ44 door, so I have order a new one and substituted my self. It stays just next to AC adapter. There's the before and after pics:

 

[Wolfie]

Looks like there is no sign of damage there?.

 

[Gray]

Looks like there is no sign of damage there?.

Yes, apparently everything is fine!

 

[Gray]

This noise is really annoying

 

[bassfisher6522]

If I didn't know any better, I swear it sounds like a creaky door opening or closing. That's not a normal speaker crackle sound. I can see how that would be annoying over time.

Yeah....I'm of ideas as well.

 

[Gray]

Arrived at home and went to Youtube to see Apple - One moer thing event. Laptop on battery and that horrible noise.
I didn't ear that before on battery!