PC shutting down issue

[James Pinsker]

Randomly, when using my PC - whether I'm on a game, or on the internet or whatever, the screens will cut out. I can still hear people on my discord call and they can still hear me, and my mouse and keyboard and speakers etc. all are still glowing. Then within a few seconds, it will cut out completely. And then about half a minute later, it will on it's own go back to the bios and it'll start up again.
On the start-up it will say installing updates for a few seconds.

This only happens once every couple of days, but is very annoying. This has been happening both before and after I put in my SSD, so I don't believe it's hardware related. Help please?

 

[Norton]

James Welcome! Try running the native Windows hardware trouble shooter, found in settings > Update and Security Troubleshoot.

 

[Wolfie]

HI James,

try taking out a stick of RAM and swap them around one by one as you might have a faulty stick?. Did you build the PC yourself and are all the cables seated correctly in the respective sockets?. Unplug all devices apart from mouse and KB and see if that helps, it might be a device driver issue?.

What version of W10 do you have?:

https://www.windows10forums.com/threads/how-to-upgrade-windows-10-to-the-latest-version.13015/

 

[Saltgrass]

Two questions, first what system is it and give complete model number. There are some known to have a similar problem. And second, no entries in the Event Viewer around the time this is happening?

 

[ram1220]

It sounds to me like Windows is downloading and installing updates at the most inconvenient times. Try deferring updates.

 

[James Pinsker]

Woah, many replies. I will try each of these things out in due course.