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I am running a 15.6" Dell Inspiron Laptop that originally came with Windows 8.1. I upgraded to Windows 10 around the first or second week of August. I had no problems for about 3 or 3 and a half weeks, up until about this past Tuesday (9/8/15). That day, I got the infamous memory management error blue screen, after which it reset and all was well...or so I thought. Within six hours, it randomly shut down and restarted itself while I was working on a paper in Word. Later that same day, it rebooted itself AGAIN!!! While it only did that twice, it continually closed out of apps that I was in the middle of using without giving me the opportunity to save whatever I was doing.
I read a couple of places that said people were able to get rid of all of these problems by simply downgrading back to their previous versions of windows, so I tried to go back to 8.1. I began the process of the downgrade, and left it. When I returned a few minutes later, it was trying to reboot in 8.1, but I instead was getting a blue screen saying that windows had encountered a problem and needed to restart...but when it restarted all i would get is another blue screen telling me to either reset again or select an advanced recovery option. Now, i am unable to access anything on my computer and was wondering if anyone else had run into the same problem(s) and if so, what you may have had to do.
I read a couple of places that said people were able to get rid of all of these problems by simply downgrading back to their previous versions of windows, so I tried to go back to 8.1. I began the process of the downgrade, and left it. When I returned a few minutes later, it was trying to reboot in 8.1, but I instead was getting a blue screen saying that windows had encountered a problem and needed to restart...but when it restarted all i would get is another blue screen telling me to either reset again or select an advanced recovery option. Now, i am unable to access anything on my computer and was wondering if anyone else had run into the same problem(s) and if so, what you may have had to do.