No video with the AMD Radeon 6550 display card

[pat in boulder]

My computer has AMD Radeon HD6550D display card and, while we got the catalyst update from AMD after installing Windows 10, I still have no video. Any ideas?

 

[greeman]

My computer has AMD Radeon HD6550D display card and, while we got the catalyst update from AMD after installing Windows 10, I still have no video. Any ideas?

Same graphics processor here. Mine worked fine until yesterday's update. Now all I get with most Internet videos is a green screen with audio. I have found that if I click on the progress bar on the video, the video will show up. I think Windows 10 has some work left to become a useful OS.

 

[greeman]

OK finally found a fix on another forum that worked. Install AMD Catalyst 15.6 Beta Driver for Win 8.1. Here is the link: http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx
Even though I had a "newer" driver, when I installed this one all my green screen problems went away (My Video is AMD HD6550D).

 

[pat in boulder]

I thought the problem was solved a few days ago but it is not. I can sometimes see live feed video (but not consistently) but not youtube or other stored video. Curiously, if I go to watch, eg, an archived PBS TV show, I get the commercial but then a green screen instead of the program. Some youtube videos have no picture but do have sound; for others, the sound stutters.
I tried the AMD Catalyst 15.6 driver for Windows 8.1 suggested by the previous respondent and that does not help. In fact, one live video feed I could see before installing that I can no longer see.
any other suggestions are welcome. (I did correspond with someone at AMD but their ideas bore no fruit at all.)

 

[pat in boulder]

Follow up: spoke with computer mfr (ZT) - the video hardware is on the motherboard, not a separate card. They cannot comment or offer suggestions because "Windows 10 has not been tested on their desk top computers." I am thinking of going back to Windows 7...