No Sound Device After Update

[William Clapper]

My sound quit with the latest update this morning. It was working fine prior. System device manager does not list a sound device, and the volume icon in the taskbar says there is no audio output device installed. Installing drivers does nothing, tried three times

 

[Ben Myers]

Press the Windows and "R" keys simultaneously, type or paste "msdt.exe -id AudioPlaybackDiagnostic" into the "Open" box and click "OK".

Ben

 

[William Clapper]

I already tried that, it says it cannot find the problem. Another diagnostic says the drivers are installed correctly. I did manage to get the sound device listed in the system devices.

 

[Ben Myers]

Start Device Manager, right-click the sound device, select "Update driver", "Browse my computer for drivers", then "Let me pick from a list of available drivers on my computer". If more than one is listed, select one that isn't highlighted and click "Next". You may have to restart the computer for the change to take effect.

Ben

 

[William Clapper]

Thatwas one of the first things I did. Actually, I had to do a lot of searching to get the sound device back in Device Manager, since it disappeared when the problem started.

 

[Ben Myers]

You might try uninstalling the problem update. Press the Windows and "i" keys simultaneously, select "Update and Security", "View update history", right-click the update and select "Uninstall". You may have to restart the computer for the change to take effect.

Ben

 

[cuscus]

My sound quit with the latest update this morning. It was working fine prior. System device manager does not list a sound device, and the volume icon in the taskbar says there is no audio output device installed. Installing drivers does nothing, tried three times

I had the same problem I did a reboot and it came back. The second problem I had I could'nt open Outlook so I did another reboot and it came back also. Good Luck!