Night Owl Protect CMS not working on Windows 10 Pro

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May 9, 2024
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Night Owl Protect CMS isn’t working on my Windows 10 Pro setup, even though it works fine on my other two Windows 10 Home computers. The program installs and recognizes the NVR system and the five camera feeds, but the live view page only shows a black screen for all feeds.

I have a Windows 10 Home laptop right next to the Windows 10 Pro laptop, and the Home version works perfectly, while the Pro version does not (as described above).

Here are the details for my Windows 10 Pro system:

Device Name: Dell Latitude 5510
Processor: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.80 GHz
Installed RAM: 16.0 GB (15.9 GB usable)
Device ID: xxxx
Product ID: 00330
System Type: 64-bit operating system, x64-based processor
Edition: Windows 10 Pro
Version: 22H2
Installed On: 4/4/2022
OS Build: 19045.4780
Experience: Windows Feature Experience Pack 1000.19060.1000.0
 

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