My cd burner is not working after istalling windows 10

[Desmond]

My cd burner is not working after installing windows 10

 

[portmoon]

Hello, I have the same problem - let me now if you get an answer.

I've just upgraded from Win 7 to Win 10 and my DVD player has disappeared.

I have a Toshiba Portege R830 PT321A 01K00201

When I go to device manager there are no yellow exclamations, there is just no DVD player there at all.

I've checked the Toshiba website and they don't do drivers for this Model for Windows 10.

Anyone know a solution?

Thanks in advance,
portmoon

 

[zack81]

I will stick to this topic, I've similar situation.
MatshitaDVD-RAM UJ8B0
In Device Manager it is visible as "Other Device" without any error (but not visible in My Computer)
When I was trying to update thid driver to Windows standard DVD Driver it didn't work but it was visible in My Computer...
I was trying the solution with the Win Registry - not working.
Any ideas?

 

[Trouble]

I had a similar problem when I upgraded my wife's computer from Windows 7 Pro to Windows 10 Pro.
She has 2 DVD optical drives and they are identical.
One worked perfectly and the other didn't show up anywhere. Not in device manager and not in disk management.
This is what I used to fix it.

Right-click the Start button > Command Prompt (Admin) and type
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
hit enter

Worked for me, hopefully someone else will find it useful.

 

[portmoon]

Hi zack81 - my drive is a MATSHITA DVD-RAM UJ8A2ES and it's in a Toshiba PORTEGE R830 (PT321A 01K00201).
I had the exact same problem as you. I tried all the fixes people have mentioned here and and other forums but none of them worked. I spoke to Toshiba and they said that unfortunately my laptop model is not Windows 10 compatible. After spending a whole weekend messing about with it I decided just to roll back to Windows 7. It's still a good operating system and will be supported until 2020 by which time I'll be thinking of getting a new laptop anyway.

 

[Kemoinfla]

I had a similar problem when I upgraded my wife's computer from Windows 7 Pro to Windows 10 Pro.
She has 2 DVD optical drives and they are identical.
One worked perfectly and the other didn't show up anywhere. Not in device manager and not in disk management.
This is what I used to fix it.

Right-click the Start button > Command Prompt (Admin) and type
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
hit enter

Worked for me, hopefully someone else will find it useful.

 

[zack81]

@Trouble
I did it like you posted, restarted Win - wihtout any changes.
Maybe I have the same issue like @portmoon

 

[Trouble]

It's a registry modification, so......
Did you reboot your machine afterwards?

 

[Trouble]

If so then you may still have to take a look for the old upper and lower filters entries in the registry.
Just google it, Some have still reported having some success with that old hack as well.

 

[zack81]

Yes, I did.
Without any changes, still icon of DVD is not visible in My Computer.
In Device Manager still visible under "Unknown Device\MATSHITADVD-RAM UJ8B0"
Description after duoble-click on it: This Device is working properly...

Uppers/Lowers filters --> already googled, it's not working

 

[Trouble]

Have you removed it from device manager......
Right click, uninstall, include drivers if prompted.
Reboot
Device manager
Scan for hardware changes

 

[zack81]

@Trouble --> I did again all your hints, it's not working
Maybe I will try to download and use standard DVD driver for WIN

 

[zack81]

Still nothing... maybe it is a HW issue, I don't know...
However, DVD drive is visible in BIOS. I was even trying to change AHCI to IDE in Bios, also didn't work

I can observe that in Device Manager log it shows following steps:
1. Device wasn't migrated:
Device SCSI\Disk&Ven_&Prod_\4&3b9152e8&0&010000 could not be migrated.

Last Device Instance Id: SCSI\CDROM&VEN_MATSHITA&PROD_DVD-RAM_UJ8B0\4&3B9152E8&0&010000
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Location Path:
Migration Rank: 0xF000FFFFC000F022
Present: true
Status: 0xC0000719

2. Device is running
3. Added driver (cdrom)
4. Driver installed (cdrom.inf)

 

[Shafique]

Hello, I have the same problem - let me now if you get an answer.

I've just upgraded from Win 7 to Win 10 and my DVD player has disappeared.

I have a Toshiba Portege R830 PT321A 01K00201

When I go to device manager there are no yellow exclamations, there is just no DVD player there at all.

I've checked the Toshiba website and they don't do drivers for this Model for Windows 10.

Anyone know a solution?

Thanks in advance,
portmoon

Solved !!
I have a Toshiba Portege R30
Try doing the 1st process given in the foll link :
http://forums.toshiba.com/t5/Window...sing-after-upgrading-to-Windows-8/ta-p/342038
I only had to uninstall "Toshiba Recovery Media Creator"

 

[Shafique]

I will stick to this topic, I've similar situation.
MatshitaDVD-RAM UJ8B0
In Device Manager it is visible as "Other Device" without any error (but not visible in My Computer)
When I was trying to update thid driver to Windows standard DVD Driver it didn't work but it was visible in My Computer...
I was trying the solution with the Win Registry - not working.
Any ideas?

Solved !!
I have a Toshiba Portege R30
Try doing the 1st process given in the foll link :
http://forums.toshiba.com/t5/Window...sing-after-upgrading-to-Windows-8/ta-p/342038
I only had to uninstall "Toshiba Recovery Media Creator"