- Joined
- Jan 25, 2019
- Messages
- 27
- Reaction score
- 7
I have W10, WITH the new 20H2 feature update.
The Windows MOVIE & TV VIEWER app has stopped working COMPLETELY. When I double-click on ANY video file, I get the app's nice blue screen with the app's "clapboard" logo in the center of the field of blue. USUALLY, this just pops onto the screen for about 1/2 second, immediately followed by the video. NOW, it goes onto the screen and stays there forever, without playing the video.
I have checked the app's settings. All appears to be correct. I have attempted to run a troubleshooter. I am CLUELESS WITHOUT ANY HOPE OF EVER HAVING A CLUE as to how to delete and download and install the app again.
Please HELP!
The Windows MOVIE & TV VIEWER app has stopped working COMPLETELY. When I double-click on ANY video file, I get the app's nice blue screen with the app's "clapboard" logo in the center of the field of blue. USUALLY, this just pops onto the screen for about 1/2 second, immediately followed by the video. NOW, it goes onto the screen and stays there forever, without playing the video.
I have checked the app's settings. All appears to be correct. I have attempted to run a troubleshooter. I am CLUELESS WITHOUT ANY HOPE OF EVER HAVING A CLUE as to how to delete and download and install the app again.
Please HELP!