Misplaced incoming mail

["AKD"]

In Outlook, mail goes to "Archive" and not "Inbox". Not a huge problem, just annoying.

 

[Bastet]

Is this with all emails? If so I would check for any mail rules or settings which may have been set which archives emails immediately.

 

["AKD"]

this with all emails? If so I would check for any mail rules or settings which may have been set which archives emails immediately.

All emails. I did not deliberately change any settings. One day it just switched. I am not a computer expert so I am not sure how to undo whatever I did.

 

[Bastet]

If the problem just happened without your changing any settings/without your knowledge then it may be difficult to find the setting/s which were changed.
I would try the suggestion to see if there are any rules/filters set up to move all messages to Archive.

Manage email messages by using rules in Outlook - Microsoft Support

Use inbox rules to automatically perform specific actions on email messages that come into your inbox.

support.microsoft.com

 

["AKD"]

Thank you for sending me in the right direction. I struggled a bit but somehow I fell into the solution. I hope it never happens again because I doubt I could duplicate the fix. Again, thank you.

 

[Bastet]

You’re welcome.
You may wish to consider disk imaging software like Macrium Reflect free in case of future problems, you would then just need to roll back to a previously create image to fix the problem.