Microsoft Solitaire Collection does not start

[moiseyo]

Windows 10 Prof 64 bits

after 25 years playing solitaire after update KB3197954 stop running

Event Error

Activation of app Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

and I could not find Microsoft-Windows-TWinUI/ location

I ran security checks and WMIDiag

Log files attached

any ideas how I can fix it

Thank you in advance

 

[Trouble]

You might try this and see if it has any impact on your issue.
Click the Start button -> Settings cog -> Apps icon
Scroll down and select the Microsoft Solitaire Collection
Once selected you should see a faint link "Advanced options"
Click that and then click the "Reset" button.

NOTE: The adjacent notice "IF this app isn't working right, reset it. The app's data will be deleted."
So I can't say if any accumulated statistics will still be available to you or not.

 

[moiseyo]

You might try this and see if it has any impact on your issue.
Click the Start button -> Settings cog -> Apps icon
Scroll down and select the Microsoft Solitaire Collection
Once selected you should see a faint link "Advanced options"
Click that and then click the "Reset" button.

NOTE: The adjacent notice "IF this app isn't working right, reset it. The app's data will be deleted."
So I can't say if any accumulated statistics will still be available to you or not.

Thank you for trying to help .
Unfortunately I could not find this in my system , may be some word misspelled ?

 

[Trouble]

Sorry.... IF I would have done my due diligence I would have noted that you are running an older version of Windows 10 (1607).
My suggestion would be to consider, backing up all your critical data as well as making a disk image and then go here
https://www.microsoft.com/en-us/software-download/windows10
and upgrade to Windows 10 (1703)

 

[ggmom]

i have the new version of windows 10 and reset didnt help

 

[davehc]

Try opening the display settings - "Change the size of text, apps and other items" from the recommended default setting of down a notch.