Metro Shortcuts fails to display all the shortcuts

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Hello all,
I have installed a software which will place 4 shortcuts in Start Menu->Programs-> <Vendor folder>. But i could see only 1 shortcut as metro shortcut. Where as if i open the file location, i could see all the 4 shortcuts in the location.
For example, Bomgar application installs 4 shortcuts in "%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Bomgar" folder but only 1 shortcut is displayed in metro.
Please find attached screenshots.
Can someone suggest to get all the 4 shortcuts display in metro.

Thanks.
 

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