Loss of driver for SATA RAID controller during upgrage to Windows 10

[Jeremiah Cahill]

I am in search of assistance for finding the correct driver for my SATA RAID controller which is operating two mirrored 2TB hard drives. The computer still recognizes the controller being installed at the BIOS level. But currently Windows doesn't see the controller card or hard drives.

Information on the card is; Sil 3124 PCI/PCI-X to 4 port SATA300

System information is: AMD 64x2 Dual Core 5800+ 3.00GHZ with 6GB RAM operating Windows 10 Pro.

Thanks for any assistance,
Jeremiah

 

[Trouble]

http://www.siliconimage.com/support/
Plug in your 3124 by selecting it.
NOTE: For some reason the page did not respond using I.E. so I used Firefox instead, not sure what was up with that.
I found
Both 32 and 64 bit versions of 1.5.23.0 dated 4/23/2010 they may work.

Checking further here http://catalog.update.microsoft.com/v7/site/Search.aspx?q=silicon image 3124
NOTE: You must use I.E. for that link to work properly
I found some drivers that Microsoft seem to think will work with "Windows 7,Windows 8,Windows 8.1 and later"

Have you tried simply using device manager, locating the problem device and then letting Windows Update, update the driver?

 

[Jeremiah Cahill]

http://www.siliconimage.com/support/
Plug in your 3124 by selecting it.
NOTE: For some reason the page did not respond using I.E. so I used Firefox instead, not sure what was up with that.
I found
Both 32 and 64 bit versions of 1.5.23.0 dated 4/23/2010 they may work.

Checking further here http://catalog.update.microsoft.com/v7/site/Search.aspx?q=silicon image 3124
NOTE: You must use I.E. for that link to work properly
I found some drivers that Microsoft seem to think will work with "Windows 7,Windows 8,Windows 8.1 and later"

Have you tried simply using device manager, locating the problem device and then letting Windows Update, update the driver?

Thanks for the reply, here's a list of what I have done prior to posting on the forum and after your response.

1. Gone into device manager, checked SATA controller, controller returns with Code 28, the drivers for the device are not installed, there are no compatible drivers for this device.

2. Select update driver, search computer, Windows could not find driver software for your device.

3. Select search the internet for drivers, Windows could not find driver software for your device.

4. Shut down computer, remove controller card, restart computer, return to device manager, scan for hardware changes, no changes found.

5. Shut down computer, reinstall controller card, restart computer, return to device manager, scan for hardware changes, no changes found.

6. Repeated steps 2 and 3. No drivers found.

7. Used IE to searched "http://catalog.update.microsoft.com/v7/site/Search.aspx?q=silicon image 3124" IE returned "To use this Web site's full functionality, you must be running Microsoft Internet Explorer 6.0 or later." (I'm using IE 11).

8. Selected the update IE link provided, IE returned you have the current version of IE.

9. Reinstalled IE, got link to work, but now encounter about 20 popup errors asking me Do you want to allow software such as Active X controls and plug-ins to run, if answer yes on all of them the website returns a screen with a world and Microsoft Update Catalog and that's it, no links or data fields or other information. If you answer no website returns that the site requires Active X is enabled.

10. Checked IE settings for Active X, Active X all settings are set properly for Active X to work properly.

11. Downloaded Silicon Image driver 1.5.23.00, extracted files, went into device manager selected search my computer, selected proper extracted folder, selected ok, device manager returned Windows could not find driver software for your device.

Now I think I covered all the bases, Win10 doesn't want to cooperate for me on this one.