Hello.
I am new to both Windows 10 and this forum.
I attempted to add a (used) Windows 10 PC to the home network. To do that it was necessary to add a password to my Windows 10 ‘local user account’.
My other PCs run Windows 7 and I have little experience of Windows 10. The PC was gifted to me, all data from its previous owner had been deleted and now I am the sole user. As I am the only user I am unable to unlock it due to not having access to administrator privileges.
The PC is a HP Pro Desk 850 G2 with Windows 10 Professional edition (properly licensed, valid and I have the product key). Windows was up to date as of around six weeks ago when I was locked out. (I am slightly concerned that one or other of a number of HP’s support utilities might be complicating the problem by now allowing some possible solutions.)
I had networked the PC and subsequently twice changed the password without problem. I used the networked PCs together for a few days and a day or two later the ‘new’ password was rejected as wrong. The Hint refers to the last password set. I attempted the original passwords but those too were wrong. I can only presume I forgot the password, except one method of resetting it I found on the internet indicated the user account was corrupted.
I had been using the PC only a short time so there is nothing of any value on it. I could simply do a completely fresh reinstallation of Windows 10. However I would prefer to retain the properly licensed and valid installation of MS Office 2016. (Unless I can legitimately reinstall it using only the product key. I appreciate it may not be absolutely 100% legitimate unless reinstalled using the original Microsoft account - in which case I will forego it).
I have attempted to reset the password from command line methods I found in several places on the internet. However one reported user name New User "not recognised" and another reported the user account as "corrupted". (I had not originally set the user name; it was set before I received the PC. I had not (knowingly) made any changes to its settings except adding the password).
I have also been unsuccessful at resetting the password from ‘safe mode’ possibly because if inadequate instructions.
I have been reluctant to try a fix via a Windows 10 installation disc because those instructions seemed unclear.
Can anyone suggest a viable method of regaining access to the PC?
Thanks in anticipation for some assistance.
Nick92020
I am new to both Windows 10 and this forum.
I attempted to add a (used) Windows 10 PC to the home network. To do that it was necessary to add a password to my Windows 10 ‘local user account’.
My other PCs run Windows 7 and I have little experience of Windows 10. The PC was gifted to me, all data from its previous owner had been deleted and now I am the sole user. As I am the only user I am unable to unlock it due to not having access to administrator privileges.
The PC is a HP Pro Desk 850 G2 with Windows 10 Professional edition (properly licensed, valid and I have the product key). Windows was up to date as of around six weeks ago when I was locked out. (I am slightly concerned that one or other of a number of HP’s support utilities might be complicating the problem by now allowing some possible solutions.)
I had networked the PC and subsequently twice changed the password without problem. I used the networked PCs together for a few days and a day or two later the ‘new’ password was rejected as wrong. The Hint refers to the last password set. I attempted the original passwords but those too were wrong. I can only presume I forgot the password, except one method of resetting it I found on the internet indicated the user account was corrupted.
I had been using the PC only a short time so there is nothing of any value on it. I could simply do a completely fresh reinstallation of Windows 10. However I would prefer to retain the properly licensed and valid installation of MS Office 2016. (Unless I can legitimately reinstall it using only the product key. I appreciate it may not be absolutely 100% legitimate unless reinstalled using the original Microsoft account - in which case I will forego it).
I have attempted to reset the password from command line methods I found in several places on the internet. However one reported user name New User "not recognised" and another reported the user account as "corrupted". (I had not originally set the user name; it was set before I received the PC. I had not (knowingly) made any changes to its settings except adding the password).
I have also been unsuccessful at resetting the password from ‘safe mode’ possibly because if inadequate instructions.
I have been reluctant to try a fix via a Windows 10 installation disc because those instructions seemed unclear.
Can anyone suggest a viable method of regaining access to the PC?
Thanks in anticipation for some assistance.
Nick92020
