Latest Mail App Crashes Display Driver

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Jun 18, 2017
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I have what looks like s serious problem with the Mail app. I updated the Mail app from the Store. When I run it, It briefly comes up, then the screen starts to blink between black and the app and if I wait a few seconds, the system exits the app and the display resolution drops. I get a notification that "the display driver failed to start so it is using MS basic display driver, check windows update". When I run driver update, I am told that I am using the latest display driver. This happens every time and only with the Mail app. In the event log, I get the following error followed by a warning. Please let me know if this is fixable or recommend another mail app.

Log Name: Application

Source: Application Error

Date: 6/18/2017 2:30:43 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: WIN-OCTFVUC1MUO

Description:

Faulting application name: dwm.exe, version: 10.0.14393.0, time stamp: 0x57899025

Faulting module name: dwmcore.dll, version: 10.0.14393.1198, time stamp: 0x590284d9

Exception code: 0xc0000602

Fault offset: 0x000fda90

Faulting process id: 0xeac

Faulting application start time: 0x01d2e85f138b915b

Faulting application path: C:\WINDOWS\system32\dwm.exe

Faulting module path: C:\WINDOWS\system32\dwmcore.dll

Report Id: 9f8b0683-5f8a-48ed-be62-27297d3acef2

Faulting package full name:

Faulting package-relative application ID:



Log Name: Application

Source: Dwminit

Date: 6/18/2017 2:30:44 PM

Event ID: 0

Task Category: None

Level: Warning

Keywords: Classic

User: N/A

Computer: WIN-OCTFVUC1MUO

Description:

The Desktop Window Manager process has exited. (Process exit code: 0xc0000602, Restart count: 1, Primary display device ID: Intel(R) 82945G Express Chipset Family (Microsoft Corporation - WDDM 1.0))
 
Joined
Jun 18, 2017
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Thank you Grizzly for your super quick review. I guess Mail is asking the display driver to do something it can not handle. Maybe it is this stupid visualization art the comes up when the app starts up. I will take your advice and update to creators and pray that that will fix it.
 

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