Laptops Crashing and disconnecting wifi

[Paul Crean]

I have 2 different hp laptops both randomly crashing whilst being used. Only became an issue after installing Windows 10 and recent updates. Any ideas.

 

[Wolfie]

Hi Paul,

what make & model?, that might help if we know that?.

 

[Paul Crean]

Thanks Wolfie, they are both HP elite books. One is a 725 G2 63bit with a 1.90 GHz AMD 4C processor. The other is the slightly quicker 745 model.

 

[Wolfie]

HI Paul,

have you tried their support website for new drivers as that may be an issue?:

https://support.hp.com/us-en/drivers/

If you don't have too much on the systems, have you also considered a full reset?:

https://www.windows10forums.com/articles/reset-windows-10-when-windows-wont-boot.14/

See also:

https://www.windows10forums.com/threads/re-install-w10-and-keep-your-files-app-data-intact.15825/

Let us know if it helps.