Keyboard stopped working after recent Windows 10 updates

[Tanios Saad]

Hi
After the last updates the keyboard stopped working.I used the onscreen keyboard. It took me two days to get the sign in screen.The trouble shooter suggested <reinstall windows> So I did. But still having problem with the sign in window. some time it takes an hour or more to pop up. Any Idea
Thanks in advance

 

[Ian]

I wonder if you were suffering from the bug mentioned in this patch:

https://www.windows10forums.com/threads/microsoft-fixes-usb-bug-in-windows-10-1709.16320/

If your keyboard stopped working after that update, it would fit the pattern. Can you try logging in via the on-screen-keyboard and manually check for updates by going to Settings > Update and Security > Check for updates. It'll be a slow process to use the mouse and OSK, unfortunately.

If that doesn't show anything, see if you can manually install the patch from here:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4090913

You'll need to select the 32 or 64 bit version, depending on your version of Windows (if you're not sure, let us know and we can help).