- Joined
- Jul 29, 2015
- Messages
- 43
- Reaction score
- 1
I had Office 2010, among other software, installed prior to the upgrade. having checked all but when looking at 'Apps & Features" there is something definitely wrong. 1st of all it says, for ex. "Get Office" which I assume is a link of some sort asking me if i want to download and buy office? Is is correct? If so, how come it doesn't know i already have it and it is installed" And can I uninstall this 'shortcut' or whatever it is?
Then, and this is what I find truly odd, below this I can see My Office professional BUT it says ''unavailable''. However it is available, I can see it on my task bar and I have already used it prior to noticing this. This tells me one of 2 possibilities exists:
-1- either the version i have was recognized but yet wasn't--i don't really know how to explain this--If I open Word I can see a product version and Product ID (If my name is supposed to show as well I don't see it but mu options-->general settings do show it as i had it previously)
or
-2- it is a''come-with-windows'' trial version,which I doubt considering the Product ID
anyhow the same goes for other software, any advice would be appreciated
In total there are 24 'unavailable' in which 3 I have used and one includes the sound driver and yet i could hear the system sounds.
Thank you
Then, and this is what I find truly odd, below this I can see My Office professional BUT it says ''unavailable''. However it is available, I can see it on my task bar and I have already used it prior to noticing this. This tells me one of 2 possibilities exists:
-1- either the version i have was recognized but yet wasn't--i don't really know how to explain this--If I open Word I can see a product version and Product ID (If my name is supposed to show as well I don't see it but mu options-->general settings do show it as i had it previously)
or
-2- it is a''come-with-windows'' trial version,which I doubt considering the Product ID
anyhow the same goes for other software, any advice would be appreciated
In total there are 24 'unavailable' in which 3 I have used and one includes the sound driver and yet i could hear the system sounds.
Thank you