I just got this and I need help.
- Thread starter JT8001
- Start date
- Joined
- Oct 2, 2014
- Messages
- 1,757
- Reaction score
- 406
igdkmd64.sys has to do with your intel graphics driver. You might want to read through this....
https://answers.microsoft.com/en-us...rfailure/c1d4869c-3c39-4867-aa33-160c991f7a6f
https://answers.microsoft.com/en-us...rfailure/c1d4869c-3c39-4867-aa33-160c991f7a6f
That stop code is almost certainly caused by the graphics card or by the graphics driver (and probably the driver). As mentioned above igdkmd64.sys is the Intel OEM graphics driver.
What did you change just before the BSOD? Have you updated the graphics driver (or any drivers)? Did you install any Windows updates? Did you make any other hardware or configuration changes?
If something was working and now it's not then something has changed. If you can remember what was changed prior to the BSOD then you're halfway to a solution.
What did you change just before the BSOD? Have you updated the graphics driver (or any drivers)? Did you install any Windows updates? Did you make any other hardware or configuration changes?
If something was working and now it's not then something has changed. If you can remember what was changed prior to the BSOD then you're halfway to a solution.