I can't login to my Microsoft account on Win10?

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Just got a new laptop, when it started it up it asked me to create a username and password so I did. I then went into settings and click on sign in to my Microsoft Account so I could access my sons games, etc.

It says it's unable to connect or some error, try again or cancel are my options. Weird part is it doesn't even allow me to enter anything in it just goes right to you can't login.

I'm doing a system reset, if I can't login this time what do I do?
 

Trouble

Noob Whisperer
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Not exactly clear as to what you're attempting, but....
You would probably have to go into
Settings -> Accounts -> Family & other users and click the "Add someone else to this PC" link and add your Microsoft Account as a user before you could use that account to log onto the computer.
 

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