HP TouchSmart 7320 Stuck on “Press the ESC” Screen with Unresponsive Keyboard and Mouse

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May 29, 2024
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Hi,
My HP TouchSmart 7320 is stuck on the “Press the ESC button for the setup menu” screen after a regular restart. The keyboard and mouse aren’t responding, whether connected to different ports or using other devices.
I thought it might be an HDD issue, so I replaced it, but I still can’t get past the setup menu due to the unresponsive peripherals. All ports seem fine when tested with a multimeter.
 

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