HP printer and 1809

[bassfisher6522]

I have a HP 5610v AIO printer that worked with Vista through Windows 10....until now. With the latest windows 10 update (Feature update 1809) my PC only shows my HP printer as a FAX. I've uninstalled and reinstalled AIO software and getting it to print is a no go. When I select print it goes straight to fax software. In my printers/devices window it only shows as a fax, no printer icon at all.

Anybody have any ideas?????

 

[Grizzly]

My Canon MB2020 shows in the printers and devices also only as FAX (network printer), yet I can print on the printer as it shows in the pull down menu.
Have you tried this:
https://support.hp.com/us-en/driver...All-in-One-Printer-series/441142/model/441145
can't hurt to run the Print&Scan Dr (below the above download on that site)

 

[Tim Locke]

Have you tried the basic HP printer software from the Windows store?


And is the phone line plugged in to the prnter?

And does this printer have a built in web site? If so have you tried configuring it there?

 

[hTconeM9user]

I t could show up as Microsoft default printer

 

[bassfisher6522]

Well, I finally got it to work and have the HP printer set as default now. As a last resort I right clicked the fax icon and lo and behold a drop down menu that showed the set as default printer. I moved the mouse to that and another drop down menu appeared showing both the fax and printer I selected printer and bingo bango I can print now.

 

[hTconeM9user]

glad you got it to work

 

[Grizzly]

Well, I finally got it to work and have the HP printer set as default now. As a last resort I right clicked the fax icon and lo and behold a drop down menu that showed the set as default printer. I moved the mouse to that and another drop down menu appeared showing both the fax and printer I selected printer and bingo bango I can print now.

Yet the printer shows up in {printers and devices} as FAX right??

 

[hTconeM9user]

no reading it printer and fax are ether separate or with HP it can be used as a fax as well as I use mine for both

 

[bassfisher6522]

Yet the printer shows up in {printers and devices} as FAX right??

No...it shows up as a printer now. Weird and Crazy!!!!!

 

[Grizzly]

Interesting...

 

[Bighorn]

That is weird as the dimness of the printer icon suggests it's offline or turned off.

Just to commiserate, I have a client using an iMac with an Epson multi-function and an HP LaserJet P1006 printer but the printer shows an error that the scan/fax function doesn't work. BUT, the HP doesn't have/never had that function, is only a very good simple printer that works fine. So even other Operating Systems are not immune to issues with attached hardware.